How do I add a new credit card to my MSN Account ?

Below are the steps on how you can update the credit card information online:

1. Open a browser and go to http://commerce.microsoft.com, sign into the Billing and Account Management website with your e-mail address and password.

2. Under Your payment methods, click the payment method you want to change.

3. Under Payment method activity, click "Go to payment method information".

4. Under Payment method information for this account, click "Use a different payment method".

5. Click "Add new credit card", and then click "Next".

6. On the Confirm transfer page, confirm the balances and services you want to transfer, and then click "Next".

7. Enter the information for the new payment method, and then click "Save". 

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My e-mails stored under "Folders on your Computer" are missing, how can I get them back?

SYMPTOM

Emails stored under Folder on My Computer are missing.

TROUBLESHOOTING STEPS

There are two methods you can use to find these moved emails.

Manually checking for missing emails:

1.     Click on each of the folders that appear below your inbox under Folders on MSN to check for your missing messages.

2.     Click on the Inbox and all folders listed under Folders on my computer to check for your missing messages.

Using Search to find missing emails: If you remember the email subject line, who the email was from, or simply have too many folders to search manually:

1.     Sign in to MSN Explorer.

2.     Click the Mail & More icon.

3.     Click the Find a specific message icon (an envelope and magnifying glass, on the row of icons above the window that shows your email messages).

4.     Enter the subject line, email sender, or text to search for in the From, Subject, or Message text fields and click Find Now. Messages that match your search terms will display below.

Post a Question....

Block checkers DO NOT work in MSN

A long time ago, there was a bug in the protocol that allowed these blockcheckers to see what someone's real status was. If the status was online, and the contact displayed as offline, then you would know that you were blocked; it did not check if you were 'blocked', it merely checked the status you had set.

Now there is an option to only allow people on your allow list to see your status and send you messages. If this option is on, block checkers will always detect that contact as being offline, even if he/she is in fact online: simply because the block checker is not on your allow list.

When we say the bug has been fixed, we mean that block checkers could get past that option a long time ago and still show your real status, even if they were not on the allow list, but now that has been fixed, they can't get past it anymore.

Everyone can easily verify this for themselves: check the box (it's on the Privacy tab at the Options you can set in the menu Tools) and use block checkers: make sure your status is set to online and enter your own email address.
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How to Use MSN Password Recovery

If you've forgotten your MSN password, you may feel completely cut off from your social network. Depending on what MSN services you use, losing your password may mean losing access to your email as well as your chat contacts. Fortunately,

Solution

1.      Go to Windows Live's "Reset your password" page (account.live.com/password/reset).

2.      Enter your Windows Live ID -- which is the same as your MSN ID -- into the appropriate field. Type the random characters into the field just below where they appear, then click "Next."

3.      Click the button beside "Security question." This asks you the security question you set up when you created the account. Type the answer to the question into the appropriate field, and then click "Next" again.

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